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Canon

Canon EOS R8 Mark II Mirrorless Camera Body

Canon EOS R8 Mark II Mirrorless Camera Body

SKU:7503C002

Regular price AED 7,019.00
Regular price Sale price AED 7,019.00
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Inclusive of VAT
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Key Features

  • 24.2MP Full-Frame CMOS Sensor
  • 4K60p 10-Bit Internal Video, Canon Log 3
  • 40 fps Electronic Shutter, Pre-Capture
  • 5-Axis In-Body Image Stabilization
  • Dual Pixel CMOS AF II with Tracking
  • 2.36m-Dot OLED Electronic Viewfinder
  • 3.0" 1.62m-Dot Vari-Angle Touchscreen
  • Multi-Controller Joystick for Navigation
  • Microphone Input, Headphone Output
  • Multi-Function Shoe, Wi-Fi & Bluetooth
View full details
  • Description
  • Technical Specification
  • In the Box
  • Delivery & Shipping Policy

Canon R8 Mark II Overview

Full-Frame Power, Travel-Ready

A lightweight and portable full-frame hybrid powerhouse, the Canon EOS R8 Mark II Mirrorless Camera bundles 7.5 stops of IBIS, improved burst shooting, a pre-capture mode, and intelligent autofocus into a redesigned compact body. Designed for travel-minded hybrid creators, the R8 Mark II is a powerful mobile production tool thanks to a 24.2 MP CMOS sensor that captures stunning still images and 6K oversampled 4K 60p 10-bit video.

High-Speed Electronic Shutter

Never miss the moment of peak action with the R8 Mark II thanks to high-speed burst shooting and the addition of pre-capture.

The R8 Mark II incorporates a pre-capture mode that begins recording images to the buffer when the shutter button is half-pressed. You can capture up to 20 frames within a half second, and the images will be saved upon fully pressing the shutter.

Up to 40 fps of continuous shooting is possible with improved buffer capacity over the original R8. Capture up to 73 shots uninterrupted when shooting RAW, a 30% increase, and 190 shots when shooting JPEG, a 58% increase.

Intelligent Autofocus

  • The Register People Priority autofocus function is an invaluable tool for weddings, lifestyle shoots, group portraits, and more. Once faces are registered in the camera, the autofocus can be set to prioritize individuals over other subjects in the scene. This ensures that your focus stays locked on the bride, lead model, or keynote speaker, not on random members of the audience.
  • The advanced Dual Pixel CMOS AF II system provides 100% frame coverage, allowing you to track subjects from edge to edge while maintaining razor-sharp focus.
  • Intelligent subject detection can be set to recognize people, animals, and vehicles for both still and video capture. Once set, focus can be prioritized to recognize faces, eyes, driver helmets, and more, ensuring your image is razor-sharp exactly where you need it to be.
  • A low-luminance limit of -7.5 EV makes it possible to accurately focus in dark conditions such as concerts, clubs, and outdoor night shoots.

7.5 Stops of IBIS

Whether you're trying to capture smooth handheld video or slow your shutter speed for long exposures, the R8 Mark II's 5-axis image stabilization helps you capture exactly what you envisioned. The IBIS unit seamlessly combines with your lens to deliver 7.5 stops of shake correction at the center and 7 stops at the edges for still images.

Compact Video Powerhouse

  • Record stunning 6K-oversampled UHD 4K video at up to 60p with 10-bit color straight out of the camera for vlogs, content creation, travel videos, and more.
  • Capture slow-motion in Full HD at up to 180p to reveal minute details or create fast-motion timelapses to show the passage of time, all in-camera without complex post-production.
  • For advanced color grading needs, Canon Log 3 with 14 stops of dynamic range is available in the Custom Picture mode. Also featured are HDR video options, Canon 709, and BT.709 Standard for simpler workflows.
  • A red tally lamp is incorporated on the subject side of the camera, making it easy to recognize when movie recording is in progress.

Creative Modes

Whether this is your first camera or you're a working professional, the R8 Mark II's internal creative modes make it easy to capture an image exactly how you want it without any post-processing.

  • The SCN (special scene) setting on the camera's mode dial provides a set of 14 automated presets ideal for specific use cases ranging from studio portraiture to handheld night cityscapes.
  • Positive and negative filmtone modes digitally recreate the texture and toning of classic positive slide film and negative film in-camera for a retro, analog look.
  • The Advanced A+ mode recognizes the scene and performs intelligent bracketing and image processing to produce an optimal final image.

Travel-Friendly Design

Breaking away from the original R8, the Mark II features a modern flat-surface design for an ergonomic, easily packed body profile.

Newly incorporated multi-controller joystick, conveniently placed to make it easy to adjust focus points and navigate around the camera screen using your thumb.

For a traditional shooting experience, a bright 2.36m-dot OLED EVF is provided. The EVF supports up to a 120 fps refresh rate and has been designed to provide a bright, sharp, and colorful 100% view of the subject at hand.

When trying to compose from unusual angles, the large 3.0" 1.62m-dot vari-angle LCD touchscreen is an indispensable tool for previewing your frame. With touch and drag functionality, you can intuitively and swiftly move the autofocus point on the touch-panel LCD.

Wired and Wireless Connection

  • The R8 Mark II features a USB-C port for charging and data transfer, a micro-HDMI port for video output, a stereo microphone input, and a stereo headphone output. Also incorporated is an E3-type remote port for wired control.
  • Built-in Bluetooth and Wi-Fi connectivity let you easily connect the camera to compatible smart devices using the free Canon Camera Connect app for remote control and file transfer. It also sends continuously updated GPS location data from your phone, making it possible to add location metadata to your images.
  • Wi-Fi support also allows the R8 Mark II to act as a video source for multi-camera live-switching setups through integration with Canon Live Switcher Mobile.
  • Physically connect the camera to a smartphone or computer via the USB-C port. All Canon Camera Connect app features that can be used with Wi-Fi are now available when the camera and smartphone are connected via USB, using a compatible cable for your device. UVC/UAC support also allows the R8 Mark II to serve as a webcam when connected with no additional software needed.

Canon R8 Mark II Specs

  • Lens Mount: Canon RF
  • Sensor Resolution: 24.2 Megapixels effective / 25.6 Megapixels actual
  • Image Sensor: 36 × 24 mm Full-Frame CMOS
  • Sensor Crop (35mm Equivalent): 1× crop factor; 1.6× in additional crop modes
  • Image Stabilization: 5-Axis Sensor-Shift Stabilization
  • Capture Type: Stills & Video

Exposure Control

  • Shutter Type: Electronic Rolling Shutter
  • Shutter Speed: 1/8000 to 30 seconds
  • Movie Mode Shutter Speed: 1/8000 to 1/8 second
  • Bulb/Time Mode: Bulb Mode
  • ISO Sensitivity (Photo): 100–102,400 (Extended: 50–204,800)
  • ISO Sensitivity (Video): 100–25,600 (Extended: 32,000–102,400)
  • Metering Methods: Center-Weighted Average, Evaluative, Partial, Spot
  • Exposure Modes: Auto, Manual
  • Exposure Compensation: -3 to +3 EV (1/3 or 1/2 EV steps)
  • Metering Range: -3 to 20 EV
  • Continuous Shooting: Up to 40 fps; up to 73 RAW frames or 190 JPEG frames
  • Interval Recording: Yes
  • Self-Timer: 2- or 10-second delay

Still Image Capture

  • Aspect Ratios: 1:1, 3:2, 4:3, 16:9
  • Image File Formats: C-RAW, HEIF, JPEG, RAW

Video Recording

  • Internal Recording Formats: XF-AVC S / XF-HEVC S, 4:2:2 / 4:2:0, 8-bit / 10-bit
  • 4K Recording: 3840 × 2160 at 23.98, 25, 29.97, 50 and 59.94 fps
  • Full HD Recording: 1920 × 1080 at 23.98, 25, 29.97, 50, 59.94, 100, 120, 150 and 180 fps
  • HDMI Video Output:4K (3840 × 2160) at 29.97 and 59.94 fpsFull HD (1920 × 1080) at 29.97 and 59.94 fps
  • Fast/Slow-Motion Support: Yes
  • Gamma Curves: Canon Log 3, HDR-PQ
  • Recording Limit: Up to 2 hours in 1080p HFR; up to 6 hours in 4K
  • IP Streaming: Yes
  • Built-In Microphone: Stereo
  • Audio Recording: AAC, LPCM

Interface & Connectivity

  • Memory Card Slot: Single SD/SDHC/SDXC UHS-II slot
  • Internal Storage: No
  • Video I/O: 1× Micro-HDMI output
  • Audio I/O:1× 3.5 mm TRS stereo headphone output1× 3.5 mm TRS stereo microphone input
  • Power I/O: 1× USB-C input
  • Other I/O: 1× USB-C 3.1/3.2 Gen 2 data output (shared with power input)
  • Wireless Connectivity: Wi-Fi 6 (802.11ax), Bluetooth 5.3
  • Mobile App Compatibility: Android and iOS
  • Compatible Apps: Canon Camera Connect, Live Switcher Mobile
  • App Functions: Access stored files, adjust settings, firmware updates, remote control and live view
  • GPS: Via connected smartphone

Monitor

  • Display Type: 3-inch articulating touchscreen LCD
  • Display Resolution: 1,620,000 dots

Viewfinder

  • Viewfinder Type: Electronic OLED
  • Viewfinder Size: 0.39 inch
  • Resolution: 2,360,000 dots
  • Eye Point: 22 mm
  • Coverage: 100%
  • Magnification: Approx. 0.7×
  • Diopter Adjustment: -4 to +1

Focus

  • Focus Type: Auto and Manual Focus
  • Focus Modes: Continuous-Servo AF, Manual Focus, Single-Servo AF
  • Autofocus Points (Photo): 4,368
  • Autofocus Points (Video): 3,588
  • Autofocus Sensitivity: -7.5 to +21 EV

Flash

  • Built-In Flash/Light: No
  • Flash Modes: Auto
  • Maximum Flash Sync Speed: 1/200 second
  • Flash Compensation: -3 to +3 EV (1/3 or 1/2 EV steps)
  • Dedicated Flash System: E-TTL
  • Shoe Mount: 1× Intelligent Hot Shoe
  • Non-Shoe Flash Connection: PC Sync Port

General

  • Battery: 1× LP-E17 rechargeable lithium-ion battery
  • Battery Life: Approx. 150 shots
  • Tripod Mount: 1× 1/4"-20 female
  • Operating Temperature: 32 to 104°F (0 to 40°C)
  • Operating Humidity: Up to 85%
  • Dimensions (W × H × D): 5.17 × 3.54 × 3.14 inches (13.13 × 8.99 × 7.98 cm)
  • Weight (Body Only): 18 oz (499 g)
  • Weight (With Battery and Recording Media): 19 oz (546 g)

Packaging Information

  • Package Weight: 2.36 lb (approximately 1.07 kg)
  • Box Dimensions (L × W × H): 8.9 × 6 × 5.4 inches
  • Canon EOS R8 Mark II Mirrorless Camera Body
  • Canon LC-E17 Charger for LP-E17 Battery
  • Canon LP-E17 Lithium-Ion Battery
  • Neck Strap ER-100G
  • Limited 1-Year Manufacturer Warranty

At AVTstore, we're committed to delivering your orders swiftly and securely across the GCC countries . Please take a moment to review our shipping policy for important details on delivery options, shipping fees, and timelines.

1. Delivery Coverage

  • We proudly ship across the UAE and GCC countries, offering fast and reliable delivery on photography, video, audio, and professional production equipment. Shop with confidence and get your gear delivered wherever you are.

2. Shipping Fees

  • Free Delivery on all orders above AED 250 within the UAE.
  • For orders below AED 250, a shipping fee will be calculated at checkout based on your location.
  • For orders shipped outside the UAE, including GCC countries, shipping charges are calculated based on the weight, dimensions, and destination of the order and will be displayed at checkout prior to payment.

3. Estimated Delivery Time

  •  UAE Deliveries: Expect your order to arrive within 1-2 business day, excluding weekends and public holidays.
  • GCC Countries: Estimated delivery time is 3–5 business days from the date of dispatch, depending on the destination, carrier schedules, and customs clearance requirements.

 Please note: Delivery times are subject to product availability and order verification.

4. Customs, Duties & Taxes

  • Orders shipped to GCC countries may be subject to customs duties, VAT, import taxes, and other regulatory charges imposed by the destination country’s authorities.

Please note that such charges:

* Are not included in the product price or shipping fees
* Are assessed by the relevant customs and tax authorities of the destination country
* Must be borne by the recipient

AVTstore neither determines nor collects these charges and is unable to provide estimates. Customers are responsible for ensuring compliance with local import regulations and are encouraged to contact their local customs authority for detailed information prior to placing an order.

5. Order Processing Timeline

  • Orders placed on business days before 12 PM are processed the same day.
  •  Orders placed after 12 PM, or on weekends/public holidays, will be processed on the next business day.
  • Once confirmed, you'll receive an order summary and tracking details via email.

6. Trusted Shipping Partners

  • We work with top-tier courier services such as DHL, Aramex, and other local logistics providers to ensure fast, safe, and reliable delivery of your orders.

7. Tracking Your Order

  • As soon as your package ships, you'll receive a tracking number via email, so you can follow its journey right to your doorstep.

8. Missed Deliveries

  • If delivery fails due to an incorrect address or the recipient being unavailable, the courier may attempt redelivery. Please note: Additional fees may apply for reshipping.

9. Damaged or Lost Packages

  • In the rare case your order arrives damaged or goes missing, contact us immediately at sales@avtstore.com or call +971 562602066. We'll coordinate with our courier partners to resolve the issue swiftly.

10. Cancelling or Modifying Orders

  • Need to make a change? 
    You may cancel or modify your order within 12 hours of placing it. After that, once the order is processed and shipped, changes or cancellations are no longer possible.

11. Special Delivery Requests

  • Have specific delivery instructions?

Simply include them in the "Order Notes" section during checkout - we'll do our best to accommodate your preferences.

Need Help?
We're here to assist you!
For any shipping related questions or concerns, please reach out to our customer support team:

Your satisfaction is our priority,  Thank you for choosing AVTstore.

Description ▾

Canon R8 Mark II Overview

Full-Frame Power, Travel-Ready

A lightweight and portable full-frame hybrid powerhouse, the Canon EOS R8 Mark II Mirrorless Camera bundles 7.5 stops of IBIS, improved burst shooting, a pre-capture mode, and intelligent autofocus into a redesigned compact body. Designed for travel-minded hybrid creators, the R8 Mark II is a powerful mobile production tool thanks to a 24.2 MP CMOS sensor that captures stunning still images and 6K oversampled 4K 60p 10-bit video.

High-Speed Electronic Shutter

Never miss the moment of peak action with the R8 Mark II thanks to high-speed burst shooting and the addition of pre-capture.

The R8 Mark II incorporates a pre-capture mode that begins recording images to the buffer when the shutter button is half-pressed. You can capture up to 20 frames within a half second, and the images will be saved upon fully pressing the shutter.

Up to 40 fps of continuous shooting is possible with improved buffer capacity over the original R8. Capture up to 73 shots uninterrupted when shooting RAW, a 30% increase, and 190 shots when shooting JPEG, a 58% increase.

Intelligent Autofocus

  • The Register People Priority autofocus function is an invaluable tool for weddings, lifestyle shoots, group portraits, and more. Once faces are registered in the camera, the autofocus can be set to prioritize individuals over other subjects in the scene. This ensures that your focus stays locked on the bride, lead model, or keynote speaker, not on random members of the audience.
  • The advanced Dual Pixel CMOS AF II system provides 100% frame coverage, allowing you to track subjects from edge to edge while maintaining razor-sharp focus.
  • Intelligent subject detection can be set to recognize people, animals, and vehicles for both still and video capture. Once set, focus can be prioritized to recognize faces, eyes, driver helmets, and more, ensuring your image is razor-sharp exactly where you need it to be.
  • A low-luminance limit of -7.5 EV makes it possible to accurately focus in dark conditions such as concerts, clubs, and outdoor night shoots.

7.5 Stops of IBIS

Whether you're trying to capture smooth handheld video or slow your shutter speed for long exposures, the R8 Mark II's 5-axis image stabilization helps you capture exactly what you envisioned. The IBIS unit seamlessly combines with your lens to deliver 7.5 stops of shake correction at the center and 7 stops at the edges for still images.

Compact Video Powerhouse

  • Record stunning 6K-oversampled UHD 4K video at up to 60p with 10-bit color straight out of the camera for vlogs, content creation, travel videos, and more.
  • Capture slow-motion in Full HD at up to 180p to reveal minute details or create fast-motion timelapses to show the passage of time, all in-camera without complex post-production.
  • For advanced color grading needs, Canon Log 3 with 14 stops of dynamic range is available in the Custom Picture mode. Also featured are HDR video options, Canon 709, and BT.709 Standard for simpler workflows.
  • A red tally lamp is incorporated on the subject side of the camera, making it easy to recognize when movie recording is in progress.

Creative Modes

Whether this is your first camera or you're a working professional, the R8 Mark II's internal creative modes make it easy to capture an image exactly how you want it without any post-processing.

  • The SCN (special scene) setting on the camera's mode dial provides a set of 14 automated presets ideal for specific use cases ranging from studio portraiture to handheld night cityscapes.
  • Positive and negative filmtone modes digitally recreate the texture and toning of classic positive slide film and negative film in-camera for a retro, analog look.
  • The Advanced A+ mode recognizes the scene and performs intelligent bracketing and image processing to produce an optimal final image.

Travel-Friendly Design

Breaking away from the original R8, the Mark II features a modern flat-surface design for an ergonomic, easily packed body profile.

Newly incorporated multi-controller joystick, conveniently placed to make it easy to adjust focus points and navigate around the camera screen using your thumb.

For a traditional shooting experience, a bright 2.36m-dot OLED EVF is provided. The EVF supports up to a 120 fps refresh rate and has been designed to provide a bright, sharp, and colorful 100% view of the subject at hand.

When trying to compose from unusual angles, the large 3.0" 1.62m-dot vari-angle LCD touchscreen is an indispensable tool for previewing your frame. With touch and drag functionality, you can intuitively and swiftly move the autofocus point on the touch-panel LCD.

Wired and Wireless Connection

  • The R8 Mark II features a USB-C port for charging and data transfer, a micro-HDMI port for video output, a stereo microphone input, and a stereo headphone output. Also incorporated is an E3-type remote port for wired control.
  • Built-in Bluetooth and Wi-Fi connectivity let you easily connect the camera to compatible smart devices using the free Canon Camera Connect app for remote control and file transfer. It also sends continuously updated GPS location data from your phone, making it possible to add location metadata to your images.
  • Wi-Fi support also allows the R8 Mark II to act as a video source for multi-camera live-switching setups through integration with Canon Live Switcher Mobile.
  • Physically connect the camera to a smartphone or computer via the USB-C port. All Canon Camera Connect app features that can be used with Wi-Fi are now available when the camera and smartphone are connected via USB, using a compatible cable for your device. UVC/UAC support also allows the R8 Mark II to serve as a webcam when connected with no additional software needed.
Technical Specification ▾

Canon R8 Mark II Specs

  • Lens Mount: Canon RF
  • Sensor Resolution: 24.2 Megapixels effective / 25.6 Megapixels actual
  • Image Sensor: 36 × 24 mm Full-Frame CMOS
  • Sensor Crop (35mm Equivalent): 1× crop factor; 1.6× in additional crop modes
  • Image Stabilization: 5-Axis Sensor-Shift Stabilization
  • Capture Type: Stills & Video

Exposure Control

  • Shutter Type: Electronic Rolling Shutter
  • Shutter Speed: 1/8000 to 30 seconds
  • Movie Mode Shutter Speed: 1/8000 to 1/8 second
  • Bulb/Time Mode: Bulb Mode
  • ISO Sensitivity (Photo): 100–102,400 (Extended: 50–204,800)
  • ISO Sensitivity (Video): 100–25,600 (Extended: 32,000–102,400)
  • Metering Methods: Center-Weighted Average, Evaluative, Partial, Spot
  • Exposure Modes: Auto, Manual
  • Exposure Compensation: -3 to +3 EV (1/3 or 1/2 EV steps)
  • Metering Range: -3 to 20 EV
  • Continuous Shooting: Up to 40 fps; up to 73 RAW frames or 190 JPEG frames
  • Interval Recording: Yes
  • Self-Timer: 2- or 10-second delay

Still Image Capture

  • Aspect Ratios: 1:1, 3:2, 4:3, 16:9
  • Image File Formats: C-RAW, HEIF, JPEG, RAW

Video Recording

  • Internal Recording Formats: XF-AVC S / XF-HEVC S, 4:2:2 / 4:2:0, 8-bit / 10-bit
  • 4K Recording: 3840 × 2160 at 23.98, 25, 29.97, 50 and 59.94 fps
  • Full HD Recording: 1920 × 1080 at 23.98, 25, 29.97, 50, 59.94, 100, 120, 150 and 180 fps
  • HDMI Video Output:4K (3840 × 2160) at 29.97 and 59.94 fpsFull HD (1920 × 1080) at 29.97 and 59.94 fps
  • Fast/Slow-Motion Support: Yes
  • Gamma Curves: Canon Log 3, HDR-PQ
  • Recording Limit: Up to 2 hours in 1080p HFR; up to 6 hours in 4K
  • IP Streaming: Yes
  • Built-In Microphone: Stereo
  • Audio Recording: AAC, LPCM

Interface & Connectivity

  • Memory Card Slot: Single SD/SDHC/SDXC UHS-II slot
  • Internal Storage: No
  • Video I/O: 1× Micro-HDMI output
  • Audio I/O:1× 3.5 mm TRS stereo headphone output1× 3.5 mm TRS stereo microphone input
  • Power I/O: 1× USB-C input
  • Other I/O: 1× USB-C 3.1/3.2 Gen 2 data output (shared with power input)
  • Wireless Connectivity: Wi-Fi 6 (802.11ax), Bluetooth 5.3
  • Mobile App Compatibility: Android and iOS
  • Compatible Apps: Canon Camera Connect, Live Switcher Mobile
  • App Functions: Access stored files, adjust settings, firmware updates, remote control and live view
  • GPS: Via connected smartphone

Monitor

  • Display Type: 3-inch articulating touchscreen LCD
  • Display Resolution: 1,620,000 dots

Viewfinder

  • Viewfinder Type: Electronic OLED
  • Viewfinder Size: 0.39 inch
  • Resolution: 2,360,000 dots
  • Eye Point: 22 mm
  • Coverage: 100%
  • Magnification: Approx. 0.7×
  • Diopter Adjustment: -4 to +1

Focus

  • Focus Type: Auto and Manual Focus
  • Focus Modes: Continuous-Servo AF, Manual Focus, Single-Servo AF
  • Autofocus Points (Photo): 4,368
  • Autofocus Points (Video): 3,588
  • Autofocus Sensitivity: -7.5 to +21 EV

Flash

  • Built-In Flash/Light: No
  • Flash Modes: Auto
  • Maximum Flash Sync Speed: 1/200 second
  • Flash Compensation: -3 to +3 EV (1/3 or 1/2 EV steps)
  • Dedicated Flash System: E-TTL
  • Shoe Mount: 1× Intelligent Hot Shoe
  • Non-Shoe Flash Connection: PC Sync Port

General

  • Battery: 1× LP-E17 rechargeable lithium-ion battery
  • Battery Life: Approx. 150 shots
  • Tripod Mount: 1× 1/4"-20 female
  • Operating Temperature: 32 to 104°F (0 to 40°C)
  • Operating Humidity: Up to 85%
  • Dimensions (W × H × D): 5.17 × 3.54 × 3.14 inches (13.13 × 8.99 × 7.98 cm)
  • Weight (Body Only): 18 oz (499 g)
  • Weight (With Battery and Recording Media): 19 oz (546 g)

Packaging Information

  • Package Weight: 2.36 lb (approximately 1.07 kg)
  • Box Dimensions (L × W × H): 8.9 × 6 × 5.4 inches
In the Box ▾
  • Canon EOS R8 Mark II Mirrorless Camera Body
  • Canon LC-E17 Charger for LP-E17 Battery
  • Canon LP-E17 Lithium-Ion Battery
  • Neck Strap ER-100G
  • Limited 1-Year Manufacturer Warranty
Delivery & Shipping Policy ▾

At AVTstore, we're committed to delivering your orders swiftly and securely across the GCC countries . Please take a moment to review our shipping policy for important details on delivery options, shipping fees, and timelines.

1. Delivery Coverage

  • We proudly ship across the UAE and GCC countries, offering fast and reliable delivery on photography, video, audio, and professional production equipment. Shop with confidence and get your gear delivered wherever you are.

2. Shipping Fees

  • Free Delivery on all orders above AED 250 within the UAE.
  • For orders below AED 250, a shipping fee will be calculated at checkout based on your location.
  • For orders shipped outside the UAE, including GCC countries, shipping charges are calculated based on the weight, dimensions, and destination of the order and will be displayed at checkout prior to payment.

3. Estimated Delivery Time

  •  UAE Deliveries: Expect your order to arrive within 1-2 business day, excluding weekends and public holidays.
  • GCC Countries: Estimated delivery time is 3–5 business days from the date of dispatch, depending on the destination, carrier schedules, and customs clearance requirements.

 Please note: Delivery times are subject to product availability and order verification.

4. Customs, Duties & Taxes

  • Orders shipped to GCC countries may be subject to customs duties, VAT, import taxes, and other regulatory charges imposed by the destination country’s authorities.

Please note that such charges:

* Are not included in the product price or shipping fees
* Are assessed by the relevant customs and tax authorities of the destination country
* Must be borne by the recipient

AVTstore neither determines nor collects these charges and is unable to provide estimates. Customers are responsible for ensuring compliance with local import regulations and are encouraged to contact their local customs authority for detailed information prior to placing an order.

5. Order Processing Timeline

  • Orders placed on business days before 12 PM are processed the same day.
  •  Orders placed after 12 PM, or on weekends/public holidays, will be processed on the next business day.
  • Once confirmed, you'll receive an order summary and tracking details via email.

6. Trusted Shipping Partners

  • We work with top-tier courier services such as DHL, Aramex, and other local logistics providers to ensure fast, safe, and reliable delivery of your orders.

7. Tracking Your Order

  • As soon as your package ships, you'll receive a tracking number via email, so you can follow its journey right to your doorstep.

8. Missed Deliveries

  • If delivery fails due to an incorrect address or the recipient being unavailable, the courier may attempt redelivery. Please note: Additional fees may apply for reshipping.

9. Damaged or Lost Packages

  • In the rare case your order arrives damaged or goes missing, contact us immediately at sales@avtstore.com or call +971 562602066. We'll coordinate with our courier partners to resolve the issue swiftly.

10. Cancelling or Modifying Orders

  • Need to make a change? 
    You may cancel or modify your order within 12 hours of placing it. After that, once the order is processed and shipped, changes or cancellations are no longer possible.

11. Special Delivery Requests

  • Have specific delivery instructions?

Simply include them in the "Order Notes" section during checkout - we'll do our best to accommodate your preferences.

Need Help?
We're here to assist you!
For any shipping related questions or concerns, please reach out to our customer support team:

Your satisfaction is our priority,  Thank you for choosing AVTstore.