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Pioneer DJ

Pioneer DJ XDJ-RX3 All-In-One DJ System (Black)

Pioneer DJ XDJ-RX3 All-In-One DJ System (Black)

SKU:SKU: XDJ-RX3/CUXJ

Regular price Dhs. 8,399.00
Regular price Sale price Dhs. 8,399.00
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Inclusive of VAT
Shipping calculated at checkout.

Low stock: 1 left

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Key Features

  • Based on CDJ-3000 and DJM-900NXS2
  • 2-Deck, 2-Channel System
  • 10.1" Touchscreen
  • 16 Multicolored Performance Pads
  • Hot Cue, Beat Loop/Jump and Slip Loop
  • Sound Color FX for Each Channel
  • Global Beat Effects, 3-Band EQ/Isolators
  • Two Microphone Inputs with EQ
  • USB Link Export
  • Includes rekordbox DJ Software

View full details
  • Description
  • Technical Specification
  • In the Box
  • Delivery & Shipping Policy

Pioneer DJ XDJ-RX3/CUXJ Overview

The Pioneer DJ XDJ-RX3, an all-in-one DJ system compatible with the rekordbox and Serato DJ software and features two integrated USB-driven players and a 2-channel mixer with a control-panel layout borrowed from the CDJ-3000 and DJM-900NXS2 series.

The XDJ-RX3 features a 10.1" touchscreen and delivers a high-resolution 1280:800 (WXGA), increased frame rate, fresh GUI design, and a host of new features for easy navigation, quick browsing, and accurate mixing. The system’s new screen also shortens track scrolling time as the browse section features 12 tracks instead of 8. Each deck includes a touch-sensitive jog wheel with integrated graphic display, eight multicolor performance pads, four pad modes (Hot Cue, Beat Loop, Slip Loop, and Beat Jump), and a long form tempo slider capable of ±6, ±10, ±16, and wide range settings. Additionally, each deck offers a reverse direction button, vinyl jog mode with speed adjustment, auto beat loop, and loop slice functionality.

The mixer section features gain trim, a 3-band EQ/isolator, and dedicated sound color FX for each channel. Global beat effects include delay, echo, spiral, reverb, transformer, flanger, pitch, and roll, while dedicated navigation controls allow for browsing and track selection for each deck. Located across the top of the unit are controls for microphone levels and EQ, booth monitor, and master level controls. The system can also be used as a standalone mixer with connections for CDJs and/or turntables. The XDJ-RX3 ships with a power cord, USB cable, and a license for rekordbox dj software.

10.1-inch touchscreen: instinctively browse playlists, mix tracks, and apply effects:

  • The XDJ-RX3 features a 10.1-inch touchscreen, noticeably larger than the XDJ-RX2’s 7-inch screen, making it the largest screen on a Pioneer DJ all-in-one system. The new screen delivers a higher resolution 1280:800 (WXGA), increased frame rate, fresh GUI design, and a host of new features for easy navigation, quick browsing, and accurate mixing. The system’s new screen also shortens track scrolling time, as the browse section features 12 tracks instead of 8. 

Rapid Browsing;

  • Playlist Bank: Playlist Bank allows artists to add four playlists to the Playlist Bank for rapid playlist access and quick track selection.
  • Touch Preview: Artists can preview any part of a track without loading it to a deck by touching its waveform in the relevant place in the browse section—similar to how an artist would on the CDJ-3000 multi player.

Accurate Mixing:

  • Phrase Display: Phrase Display utilizes rekordbox’s track analysis technology to visually showcase track structure and music progression, with sections such as the intro, chorus, and bridge indicated on the overall waveform.
  • 3Band Waveform: 3Band Waveform is a popular feature from the CDJ-3000 indicating the volume of the high, mid, and low frequency bands in rekordbox analyzed files with different colors. This indication allows artists to better understand the music’s composition by looking at the waveform. 3Band Waveform comes in addition to the previous RGB and Blue options. 

Advanced Performance:

  • Pad Status Display: With Pad Status Display, artists can view the Performance Pad mode to know exactly what to expect before hitting a pad.
  • Beat FX Bank and X-Pad: Artists can save their four favorite effects to the new Beat FX Bank to quickly activate the effects with a single touch. Also, for the first time ever in an all-in-one DJ system, the X-Pad integrates into the touchscreen, giving artists a simple way to apply complex-sounding effects by swiping their finger from side to side.

Tools:

  • Countdown Timer: Artists can now set a timer to count down to a specific point in their set. For example, midnight on New Year’s Eve, the moment a vocalist is due to join a performance, or the handover to another DJ. The new Countdown Timer feature reminds artists of an approaching crucial moment.
  • Repeat Mode: In the case an artist needs to leave the booth, they can play a track or playlist on repeat to keep the music going while away with the XDJ-RX3’s new Repeat Mode. This new feature is helpful in situations such as sound checks, saving artists from constantly going back to the booth to hit play.

Color On Jog Display Visually Grasp Track Information:

  • The XDJ-RX3’s jog wheels feature a center LCD screen to indicate a track’s playhead position, along with an improvement in wheel rotation responsiveness. Artists can choose to display track artwork as a reminder that the track is loaded on the deck. Additionally, artists can adjust the weight of each jog wheel to their preference with the Feeling Adjust control.

More Beat FX and Sound Color FX Texturize and Build Drama in Mixes:

  • The XDJ-RX3 includes all the effects from its predecessor, plus an extra six Beat FX and two additional SoundColor FX. The new system also features the full range of effects from the renowned DJM-900NXS2 with 14 BeatFX including Ping Pong, Filter, Phaser, Slip Roll, Vinyl Brake, and Helix, and six Sound Color FX including Space and Crush.

Release FX Inject New Energy Into Performances;

  • Artists can hit the Performance Pads to instantly change the energy of their performance, whether they want to add drama to a section of a track, or create an exciting moment before transitioning to another song on the other deck. For example, artists might use Echo Out or Spin Out to dynamically mix into the next track. Choose from 8 effect types: Vinyl Brake (Short/Long), Backspin (Short/Long), Echo Out, Build Up, Mute, and Ducking.

Plug and Play: rekordbox and Serato DJ Pro Compatibility:

  • The XDJ-RX3 can play rekordbox-analyzed music from USB storage devices via Export mode, or artists can connect a laptop to use Link Export or Performance mode via USB-HID control. Because the XDJ-RX3 is a Hardware Unlock device, rekordbox Performance mode can be used for free—there’s no need for a paid subscription plan—so artists can play all the tracks in their rekordbox library and enjoy free use of all the features in the Core plan when a laptop is connected. Free plug-and-play compatibility for Serato DJ Pro is included too (coming in early 2022).

Natural Audio: Hear the True Sound of Mixes:

  • The XDJ-RX3 features a new circuit board audio design with new audio converters and a completely revoiced output to create a punchy low end and expressive mid-high frequencies. The updated unit design delivers sound authentic to the original source, allowing the audience to experience the music as the artist intends.

Refined Design: Add a Pro Look to the Setup:

  • With contrasting surface finishes on different sections of the unit, and a club-standard layout design, featuring illumination around the play and cue buttons, and color on jog displays—the XDJ-RX3 carries a look echoing a professional setup.

Pioneer DJ XDJ-RX3/CUXJ Specs

Configuration

• Type: Dual-Deck Controller

• Number of Channels: 2x Stereo

• Performance Controls: Beat Sync, Brake, Cues, EQ, Echo, FX, High-Pass Filter, Loop Points, Low-Pass Filter, Pitch Control, Reverse, Sampler, Scratch, Slip Mode, Vinyl Mode

• Platter/Jog Wheel: 2x Touch-Sensitive

• Faders: 2x Channel Level, 2x Tempo/Pitch, 1x Crossfader

• Display: 1x 10.1" / 25.7 cm Color LCD Touchscreen

• Sample Pads: 8x Assignable per Deck (Backlit)

• EQ: 2x Channel EQ (Hi, Mid, Low)

• Tempo Control Range: ±6 / 10 / 16 / 100%

Effects & Processing

• Built-In Effects: Auto-Pan, Auto-Wah, Chorus, Delay, Delay (Stereo/Ping Pong), Delay (Tap), Distortion, Echo (Dub-Style), Flanger, Phaser, Reverb, Ring Modulator, Tremolo

• Sample Rates: 44.1 kHz

• Bit Depth: 24-Bit

• Stems Processing: No

Connectivity

• Audio Inputs:

– 2x Stereo 2RCA Coaxial Line Input

– 2x Stereo 2RCA Coaxial Phono Input

– 2x Combo XLR-1/4" TRS Mic Input

– 1x Stereo 2RCA Coaxial Aux Input

– 1x 1/8" / 3.5 mm TRS Aux Input

• Audio Outputs:

– 2x XLR 3-Pin Master Output

– 2x 1/4" TRS Booth Output

– 1x Stereo 2RCA Coaxial Master Output

– 1x 1/4" TRS Headphone Output

– 1x 1/8" / 3.5 mm TRS Headphone Output

• USB: 2x USB-A, 1x USB-B

• Wireless: No

• Media Card Slots: No

• Internal Drive Bays: No

File Support

• Supported File Formats: AAC, AIFF, FLAC, MP3, WAV

• File System Support: FAT, FAT32, HFS+, exFAT

Performance

• Frequency Response: 20 Hz to 20 kHz

• Signal-to-Noise Ratio (SNR): USB – 110 dB

• THD: USB – 0.003%

Compatibility

• Included Software: rekordbox Performance Mode

• Compatible Software (Not Included): Serato DJ Pro

• OS Compatibility (Computer): Windows 8 or Later, macOS 10.13 to 10.15

• Detailed OS Compatibility: Windows 8.1, Windows 10; macOS 10.13, 10.14, 10.15

• Mobile App Compatible: Yes – iOS Only (rekordbox mobile)

• Mobile Device Compatibility: iPhone

• Internet Connection: Required for Software/Driver Download

Power

• Power Requirements: AC/DC Power Adapter (Included)

• AC Input Power: 110 to 240 VAC, 50/60 Hz

• AC Power I/O: 1x IEC Input

• Power Consumption: 54 W (0.3 W Standby)

Physical

• Dimensions (W x D x H): 28.7 x 18.5 x 4.7" / 729.0 x 469.9 x 119.4 mm

• Weight: 20.5 lb / 9.3 kg

Packaging

• Package Weight: 29.685 lb

• Box Dimensions (L x W x H): 32.5 x 22.3 x 9.2"

  • Pioneer DJ XDJ-RX3 All-In-One DJ System (Black)
  • USB Cable
  • Power Cord
  • Software License Notice
  •  Limited 1-Year Manufacturer Warranty

At AVTstore, we're committed to delivering your orders swiftly and securely across the GCC countries . Please take a moment to review our shipping policy for important details on delivery options, shipping fees, and timelines.

1. Delivery Coverage

  • We proudly ship across the UAE and GCC countries, offering fast and reliable delivery on photography, video, audio, and professional production equipment. Shop with confidence and get your gear delivered wherever you are.

2. Shipping Fees

  • Free Delivery on all orders above AED 250 within the UAE.
  • For orders below AED 250, a shipping fee will be calculated at checkout based on your location.
  • For orders shipped outside the UAE, including GCC countries, shipping charges are calculated based on the weight, dimensions, and destination of the order and will be displayed at checkout prior to payment.

3. Estimated Delivery Time

  •  UAE Deliveries: Expect your order to arrive within 1-2 business day, excluding weekends and public holidays.
  • GCC Countries: Estimated delivery time is 3–5 business days from the date of dispatch, depending on the destination, carrier schedules, and customs clearance requirements.

 Please note: Delivery times are subject to product availability and order verification.

4. Customs, Duties & Taxes

  • Orders shipped to GCC countries may be subject to customs duties, VAT, import taxes, and other regulatory charges imposed by the destination country’s authorities.

Please note that such charges:

* Are not included in the product price or shipping fees
* Are assessed by the relevant customs and tax authorities of the destination country
* Must be borne by the recipient

AVTstore neither determines nor collects these charges and is unable to provide estimates. Customers are responsible for ensuring compliance with local import regulations and are encouraged to contact their local customs authority for detailed information prior to placing an order.

5. Order Processing Timeline

  • Orders placed on business days before 12 PM are processed the same day.
  •  Orders placed after 12 PM, or on weekends/public holidays, will be processed on the next business day.
  • Once confirmed, you'll receive an order summary and tracking details via email.

6. Trusted Shipping Partners

  • We work with top-tier courier services such as DHL, Aramex, and other local logistics providers to ensure fast, safe, and reliable delivery of your orders.

7. Tracking Your Order

  • As soon as your package ships, you'll receive a tracking number via email, so you can follow its journey right to your doorstep.

8. Missed Deliveries

  • If delivery fails due to an incorrect address or the recipient being unavailable, the courier may attempt redelivery. Please note: Additional fees may apply for reshipping.

9. Damaged or Lost Packages

  • In the rare case your order arrives damaged or goes missing, contact us immediately at sales@avtstore.com or call +971 562602066. We'll coordinate with our courier partners to resolve the issue swiftly.

10. Cancelling or Modifying Orders

  • Need to make a change? 
    You may cancel or modify your order within 12 hours of placing it. After that, once the order is processed and shipped, changes or cancellations are no longer possible.

11. Special Delivery Requests

  • Have specific delivery instructions?

Simply include them in the "Order Notes" section during checkout - we'll do our best to accommodate your preferences.

Need Help?
We're here to assist you!
For any shipping related questions or concerns, please reach out to our customer support team:

Your satisfaction is our priority,  Thank you for choosing AVTstore.

Description

Pioneer DJ XDJ-RX3/CUXJ Overview

The Pioneer DJ XDJ-RX3, an all-in-one DJ system compatible with the rekordbox and Serato DJ software and features two integrated USB-driven players and a 2-channel mixer with a control-panel layout borrowed from the CDJ-3000 and DJM-900NXS2 series.

The XDJ-RX3 features a 10.1" touchscreen and delivers a high-resolution 1280:800 (WXGA), increased frame rate, fresh GUI design, and a host of new features for easy navigation, quick browsing, and accurate mixing. The system’s new screen also shortens track scrolling time as the browse section features 12 tracks instead of 8. Each deck includes a touch-sensitive jog wheel with integrated graphic display, eight multicolor performance pads, four pad modes (Hot Cue, Beat Loop, Slip Loop, and Beat Jump), and a long form tempo slider capable of ±6, ±10, ±16, and wide range settings. Additionally, each deck offers a reverse direction button, vinyl jog mode with speed adjustment, auto beat loop, and loop slice functionality.

The mixer section features gain trim, a 3-band EQ/isolator, and dedicated sound color FX for each channel. Global beat effects include delay, echo, spiral, reverb, transformer, flanger, pitch, and roll, while dedicated navigation controls allow for browsing and track selection for each deck. Located across the top of the unit are controls for microphone levels and EQ, booth monitor, and master level controls. The system can also be used as a standalone mixer with connections for CDJs and/or turntables. The XDJ-RX3 ships with a power cord, USB cable, and a license for rekordbox dj software.

10.1-inch touchscreen: instinctively browse playlists, mix tracks, and apply effects:

  • The XDJ-RX3 features a 10.1-inch touchscreen, noticeably larger than the XDJ-RX2’s 7-inch screen, making it the largest screen on a Pioneer DJ all-in-one system. The new screen delivers a higher resolution 1280:800 (WXGA), increased frame rate, fresh GUI design, and a host of new features for easy navigation, quick browsing, and accurate mixing. The system’s new screen also shortens track scrolling time, as the browse section features 12 tracks instead of 8. 

Rapid Browsing;

  • Playlist Bank: Playlist Bank allows artists to add four playlists to the Playlist Bank for rapid playlist access and quick track selection.
  • Touch Preview: Artists can preview any part of a track without loading it to a deck by touching its waveform in the relevant place in the browse section—similar to how an artist would on the CDJ-3000 multi player.

Accurate Mixing:

  • Phrase Display: Phrase Display utilizes rekordbox’s track analysis technology to visually showcase track structure and music progression, with sections such as the intro, chorus, and bridge indicated on the overall waveform.
  • 3Band Waveform: 3Band Waveform is a popular feature from the CDJ-3000 indicating the volume of the high, mid, and low frequency bands in rekordbox analyzed files with different colors. This indication allows artists to better understand the music’s composition by looking at the waveform. 3Band Waveform comes in addition to the previous RGB and Blue options. 

Advanced Performance:

  • Pad Status Display: With Pad Status Display, artists can view the Performance Pad mode to know exactly what to expect before hitting a pad.
  • Beat FX Bank and X-Pad: Artists can save their four favorite effects to the new Beat FX Bank to quickly activate the effects with a single touch. Also, for the first time ever in an all-in-one DJ system, the X-Pad integrates into the touchscreen, giving artists a simple way to apply complex-sounding effects by swiping their finger from side to side.

Tools:

  • Countdown Timer: Artists can now set a timer to count down to a specific point in their set. For example, midnight on New Year’s Eve, the moment a vocalist is due to join a performance, or the handover to another DJ. The new Countdown Timer feature reminds artists of an approaching crucial moment.
  • Repeat Mode: In the case an artist needs to leave the booth, they can play a track or playlist on repeat to keep the music going while away with the XDJ-RX3’s new Repeat Mode. This new feature is helpful in situations such as sound checks, saving artists from constantly going back to the booth to hit play.

Color On Jog Display Visually Grasp Track Information:

  • The XDJ-RX3’s jog wheels feature a center LCD screen to indicate a track’s playhead position, along with an improvement in wheel rotation responsiveness. Artists can choose to display track artwork as a reminder that the track is loaded on the deck. Additionally, artists can adjust the weight of each jog wheel to their preference with the Feeling Adjust control.

More Beat FX and Sound Color FX Texturize and Build Drama in Mixes:

  • The XDJ-RX3 includes all the effects from its predecessor, plus an extra six Beat FX and two additional SoundColor FX. The new system also features the full range of effects from the renowned DJM-900NXS2 with 14 BeatFX including Ping Pong, Filter, Phaser, Slip Roll, Vinyl Brake, and Helix, and six Sound Color FX including Space and Crush.

Release FX Inject New Energy Into Performances;

  • Artists can hit the Performance Pads to instantly change the energy of their performance, whether they want to add drama to a section of a track, or create an exciting moment before transitioning to another song on the other deck. For example, artists might use Echo Out or Spin Out to dynamically mix into the next track. Choose from 8 effect types: Vinyl Brake (Short/Long), Backspin (Short/Long), Echo Out, Build Up, Mute, and Ducking.

Plug and Play: rekordbox and Serato DJ Pro Compatibility:

  • The XDJ-RX3 can play rekordbox-analyzed music from USB storage devices via Export mode, or artists can connect a laptop to use Link Export or Performance mode via USB-HID control. Because the XDJ-RX3 is a Hardware Unlock device, rekordbox Performance mode can be used for free—there’s no need for a paid subscription plan—so artists can play all the tracks in their rekordbox library and enjoy free use of all the features in the Core plan when a laptop is connected. Free plug-and-play compatibility for Serato DJ Pro is included too (coming in early 2022).

Natural Audio: Hear the True Sound of Mixes:

  • The XDJ-RX3 features a new circuit board audio design with new audio converters and a completely revoiced output to create a punchy low end and expressive mid-high frequencies. The updated unit design delivers sound authentic to the original source, allowing the audience to experience the music as the artist intends.

Refined Design: Add a Pro Look to the Setup:

  • With contrasting surface finishes on different sections of the unit, and a club-standard layout design, featuring illumination around the play and cue buttons, and color on jog displays—the XDJ-RX3 carries a look echoing a professional setup.
Technical Specification

Pioneer DJ XDJ-RX3/CUXJ Specs

Configuration

• Type: Dual-Deck Controller

• Number of Channels: 2x Stereo

• Performance Controls: Beat Sync, Brake, Cues, EQ, Echo, FX, High-Pass Filter, Loop Points, Low-Pass Filter, Pitch Control, Reverse, Sampler, Scratch, Slip Mode, Vinyl Mode

• Platter/Jog Wheel: 2x Touch-Sensitive

• Faders: 2x Channel Level, 2x Tempo/Pitch, 1x Crossfader

• Display: 1x 10.1" / 25.7 cm Color LCD Touchscreen

• Sample Pads: 8x Assignable per Deck (Backlit)

• EQ: 2x Channel EQ (Hi, Mid, Low)

• Tempo Control Range: ±6 / 10 / 16 / 100%

Effects & Processing

• Built-In Effects: Auto-Pan, Auto-Wah, Chorus, Delay, Delay (Stereo/Ping Pong), Delay (Tap), Distortion, Echo (Dub-Style), Flanger, Phaser, Reverb, Ring Modulator, Tremolo

• Sample Rates: 44.1 kHz

• Bit Depth: 24-Bit

• Stems Processing: No

Connectivity

• Audio Inputs:

– 2x Stereo 2RCA Coaxial Line Input

– 2x Stereo 2RCA Coaxial Phono Input

– 2x Combo XLR-1/4" TRS Mic Input

– 1x Stereo 2RCA Coaxial Aux Input

– 1x 1/8" / 3.5 mm TRS Aux Input

• Audio Outputs:

– 2x XLR 3-Pin Master Output

– 2x 1/4" TRS Booth Output

– 1x Stereo 2RCA Coaxial Master Output

– 1x 1/4" TRS Headphone Output

– 1x 1/8" / 3.5 mm TRS Headphone Output

• USB: 2x USB-A, 1x USB-B

• Wireless: No

• Media Card Slots: No

• Internal Drive Bays: No

File Support

• Supported File Formats: AAC, AIFF, FLAC, MP3, WAV

• File System Support: FAT, FAT32, HFS+, exFAT

Performance

• Frequency Response: 20 Hz to 20 kHz

• Signal-to-Noise Ratio (SNR): USB – 110 dB

• THD: USB – 0.003%

Compatibility

• Included Software: rekordbox Performance Mode

• Compatible Software (Not Included): Serato DJ Pro

• OS Compatibility (Computer): Windows 8 or Later, macOS 10.13 to 10.15

• Detailed OS Compatibility: Windows 8.1, Windows 10; macOS 10.13, 10.14, 10.15

• Mobile App Compatible: Yes – iOS Only (rekordbox mobile)

• Mobile Device Compatibility: iPhone

• Internet Connection: Required for Software/Driver Download

Power

• Power Requirements: AC/DC Power Adapter (Included)

• AC Input Power: 110 to 240 VAC, 50/60 Hz

• AC Power I/O: 1x IEC Input

• Power Consumption: 54 W (0.3 W Standby)

Physical

• Dimensions (W x D x H): 28.7 x 18.5 x 4.7" / 729.0 x 469.9 x 119.4 mm

• Weight: 20.5 lb / 9.3 kg

Packaging

• Package Weight: 29.685 lb

• Box Dimensions (L x W x H): 32.5 x 22.3 x 9.2"

In the Box
  • Pioneer DJ XDJ-RX3 All-In-One DJ System (Black)
  • USB Cable
  • Power Cord
  • Software License Notice
  •  Limited 1-Year Manufacturer Warranty
Delivery & Shipping Policy

At AVTstore, we're committed to delivering your orders swiftly and securely across the GCC countries . Please take a moment to review our shipping policy for important details on delivery options, shipping fees, and timelines.

1. Delivery Coverage

  • We proudly ship across the UAE and GCC countries, offering fast and reliable delivery on photography, video, audio, and professional production equipment. Shop with confidence and get your gear delivered wherever you are.

2. Shipping Fees

  • Free Delivery on all orders above AED 250 within the UAE.
  • For orders below AED 250, a shipping fee will be calculated at checkout based on your location.
  • For orders shipped outside the UAE, including GCC countries, shipping charges are calculated based on the weight, dimensions, and destination of the order and will be displayed at checkout prior to payment.

3. Estimated Delivery Time

  •  UAE Deliveries: Expect your order to arrive within 1-2 business day, excluding weekends and public holidays.
  • GCC Countries: Estimated delivery time is 3–5 business days from the date of dispatch, depending on the destination, carrier schedules, and customs clearance requirements.

 Please note: Delivery times are subject to product availability and order verification.

4. Customs, Duties & Taxes

  • Orders shipped to GCC countries may be subject to customs duties, VAT, import taxes, and other regulatory charges imposed by the destination country’s authorities.

Please note that such charges:

* Are not included in the product price or shipping fees
* Are assessed by the relevant customs and tax authorities of the destination country
* Must be borne by the recipient

AVTstore neither determines nor collects these charges and is unable to provide estimates. Customers are responsible for ensuring compliance with local import regulations and are encouraged to contact their local customs authority for detailed information prior to placing an order.

5. Order Processing Timeline

  • Orders placed on business days before 12 PM are processed the same day.
  •  Orders placed after 12 PM, or on weekends/public holidays, will be processed on the next business day.
  • Once confirmed, you'll receive an order summary and tracking details via email.

6. Trusted Shipping Partners

  • We work with top-tier courier services such as DHL, Aramex, and other local logistics providers to ensure fast, safe, and reliable delivery of your orders.

7. Tracking Your Order

  • As soon as your package ships, you'll receive a tracking number via email, so you can follow its journey right to your doorstep.

8. Missed Deliveries

  • If delivery fails due to an incorrect address or the recipient being unavailable, the courier may attempt redelivery. Please note: Additional fees may apply for reshipping.

9. Damaged or Lost Packages

  • In the rare case your order arrives damaged or goes missing, contact us immediately at sales@avtstore.com or call +971 562602066. We'll coordinate with our courier partners to resolve the issue swiftly.

10. Cancelling or Modifying Orders

  • Need to make a change? 
    You may cancel or modify your order within 12 hours of placing it. After that, once the order is processed and shipped, changes or cancellations are no longer possible.

11. Special Delivery Requests

  • Have specific delivery instructions?

Simply include them in the "Order Notes" section during checkout - we'll do our best to accommodate your preferences.

Need Help?
We're here to assist you!
For any shipping related questions or concerns, please reach out to our customer support team:

Your satisfaction is our priority,  Thank you for choosing AVTstore.